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How to get on a train

Learn here how to get on a train, buy tickets using a ticket machine, and requested etiquette of passengers.

How to buy tickets or charge IC cards

How to buy tickets from a ticket vending machine

As shown below, there are three types of ticket vending machines. Types of bills that can be used vary by machine type.

  1. Check the fare to your station in the fare table posted above the ticket vending machines.

  2. ● Ticket type selection

    When you are buying a normal Hankyu ticket, you do not need to touch any of the buttons below.

    This is the initial screen of a vending machine.
    Put in cash at first.

  3. On the touch screen, touch a button showing the fare amount to your station.

  4. The screen is switched to a ticket-issuing screen.

  5. Take the ticket. Do not forget to take any change.

Charging an IC card (ICOCA, Suica, etc.)

Types of bills that can be used vary by machine type. Also, please note that IC card slots vary by machine type.

  1. This is the initial screen. Put in an IC card at first.

  2. On the touch screen, touch a button showing the charge amount that you would like.

  3. Put in cash.

    When you need a receipt, touch the "Receipt needed" button on the bottom left. When you do not need a receipt, touch the "No receipt" button.

  4. The screen is switched to a processing screen.

  5. When the process is completed, you hear a beep sound.
    Take your IC card. Do not forget to take any change (and receipt).

How to use automatic ticket gates

Use the automatic ticket gates to enter and leave the station.

Tickets and magnetic cards

●Tickets

● Magnetic card tickets
(e.g. HANKYU TOURIST PASS, Surutto KANSAI)

Put in a ticket into the slot on the automatic ticket gate.
Do not forget to take the ticket after you pass through the gate.
The ticket is collected when you leave the station.

Black-colored ticket gates are for IC cards
only and cannot be used for normal tickets or for magnetic cards.

IC card tickets

● IC card tickets (e.g. ICOCA, Suica)

Securely touch the IC card reader with the card.

How to ride trains

Trains stop at different stations depending on train type, except on some routes. Please check the train type indication on the platform or on the train before getting on.

Train type

Etiquette

In the train

All Hankyu trains can be used with normal fares only.

No express fare, seat fee or other additional
fares/fees are required.

Women-only cars

Hankyu Railway has women-only cars in some trains on the Kobe line, the Takarazuka line and the Kyoto line.

The women-only car may also be used by children of elementary school age or younger, as well as the disabled and their male helpers.

Men in the women-only car may be questioned by railway staff.

In an emergency the women-only restriction may be lifted.

Kobe Line

  • Available time
    During morning rush hours on days when the weekday timetable is applied
  • Train types
    Commuters limited express (Osaka-umeda=Kobe-sannomiya)
  • Car
    Final car (from Kobe-sannomiya) of ten-car trains

Takarazuka Line

  • Available time
    During morning rush hours on days when the weekday timetable is applied
  • Train types
    Commuters limited express (cars leaving Kawanishi-noseguchi for Osaka-umeda)
  • Car
    Final car (from Takarazuka) of ten-car trains

Kyoto Line

  • Available time
    Throughout days when the weekday timetable is applied
  • Train types
    Limited express/Commuters limited express
  • Car
    Fifth car from Osaka-umeda, only a car with two-person seats
    (no long-seat car as a women-only car)

Indications

Etiquette