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Efforts to improve wheelchair accessibility

Hankyu Railway is promoting barrier-free access so that elderly and disabled passengers can use stations and trains comfortably.

音声ガイドシステム

Itami Station, which collapsed in the Great Hanshin Awaji Earthquake in 1995, was rebuilt as a station equipped with an innovative audio guide system at the time as a guide for visually impaired passengers, and is still highly regarded nationwide as a barrier-free model station. In accordance with the Transportation Barrier-Free Act and the basic concept of barrier-free transportation formulated by local governments along the line, we aim to create a facility that can welcome customers not only as a place to get on and off the railway, but also as a regional transportation node.
In addition, we provide education for station Station staff to experience various barriers on their own, and we are also promoting the acquisition of qualifications for the Universal Manners Test.

バリアフリー化の状況 (2025年6月現在)

Elevator, Slope By installation, etc.
Barrier-free stations
86 stations (maintenance rate: approx. 99%)
Stations with toilets for the disabled
85駅(整備率約98%)内、79駅にはオストメイト対応の水洗器具を設置しています
Stations where Elevator is installed
70駅 195基
Stations where Escalator is installed
42 stations 250 units

(For all 87 stations except Tenjimbashisuji-rokuchome Station, which is a shared use station with Osaka Metro)

Wheelchair space

なお、鉄道車両については、新造車両やリニューアル車両に車いすスペース、転落防止幌、扉開閉予告灯、車内案内表示器を設備し、車いすスペースは動線を考慮しスペースの拡大を図っています。

Keeping Escalator safe

In order to use Escalator safely, we are raising awareness of "carrying handrails" and "stopping in two rows".

エスカレーターマーク
  • Escalator may be subject to an emergency outage. Please bring handrails for your safety.
  • If you walk, you may lose your balance and fall, or collide with other customers and cause them to fall, making the ride unsafe. Please stand still while using the ride.

In addition, if you open one side of a two-seater Escalator, please use it in two rows, as the other side of the row will be longer, and Congestion such as Platform and aisles may occur.

Stations where electric wheelchairs with handles can be used

Barrier-free hardware and software initiatives plans and status of initiatives

Train Station Accessibility Fee. Progress of the Improvement Plan in the System

Hankyu Railway will add "Train Station Accessibility Fee" to the fare from April 1, 2023, but based on the "Notice Specifying the Operational Details of the Train Station Accessibility Fee System", we will announce the results of barrier-free maintenance.
See below for the latest information.